For more information on creating a new email profile, see Create an Outlook profile. To start Outlook in safe mode, press the Windows key on your keyboard. In the search box, type outlook.exe /safe, then press Enter. Repairing is a simple process but may take as long as half an hour to complete.
A status message appears at the bottom of the message list while Outlook is syncing. For more information, please go to Sync to manually check for new mail and to send messages in Outlook. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files. You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors. Are you having trouble starting Outlook or receiving "Cannot start Microsoft Outlook. Cannot open the Outlook window" error messages? We can fix the problem for you, or you can use the troubleshooting steps we're providing below to help resolve these startup issues.
You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors. Are you having trouble starting Outlook or receiving "Cannot start Microsoft Outlook. Cannot open the Outlook window" error messages? We can fix the problem for you, or you can use the troubleshooting steps we're providing below to help resolve these startup issues. If your Outlook is working fine now, it means add-ins are the culprit. But it is important to identify the specific add-in that was causing trouble. To identify that, check the add-ins one at a time and restart Outlook.
Use the Microsoft 365 setup troubleshooter to install Microsoft 365, Office 2021, Office 2019, or Office 2016 on your Windows PC. This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart. There are multiple ways for you to send and receive email, and multiple versions of Outlook available. If the images in these topics don't match what you see on your screen, you might be using a different version of Outlook. If you can't receive new email messages, there are several troubleshooting steps you can take. If you've successfully sent and received email from classic Outlook before, and now Outlook repeatedly asks you to reenter your password, one of two things may have happened.
If your Outlook crashes when opening Outlook Fix Blog or on startup or even if Outlook stucks at Processing, you can fix it by opening Outlook in Safe Mode. To open Outlook in Safe Mode, follow the instructions below. You can determine if it's corrupted by creating a new profile and changing which profile is used when Outlook starts. If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. Then, each item in your calendar folder is checked for known problems that can cause unexpected behavior, such as meetings that seem to be missing.
A lot of times, a user will click on something by accident and change their view and be unsure of how to get it back. Do you have another machine you can try to duplicate the problem on, preferably with a configuration that is as close to possible to the machine that has the problem? Identifying patterns helps to diagnose what the problem might be. To update your password in Outlook, see Change or update your email password.
If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. If you lose your connection to the internet, classic Outlook won't be able to send your messages. To fix this problem, on the ribbon, select the Send/Receive tab, then, in the Preferences group, select Work Offline to toggle between offline mode and online mode. You may need to open the message and send it again or choose Send/Receive. On the Outlook status bar, if you see Disconnected, Working Offline, or Trying to connect…, then Outlook can't reach the email server to send your mail.
However, if you want to change your password with your email provider, you'll need to visit their website or help desk, or contact your email administrator. For example, if you have a Yahoo! account, you first have to change your password at Yahoo.com. Once you've changed your password with your email provider, you can update the password in Outlook. See Change or update your email password for more information.
If you're having problems setting up your email in classic Outlook, we want to help. Find solutions to common problems or get help from a support agent. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. You can give feedback by selecting Help from the top menu, then Feedback. If your mailbox is full, we won't be able to reply to your request.
If you're still unable to send or receive email, read how to Fix Outlook.com email sync issues. Customers with only a 3rd party email address set up as the username of their Microsoft Account will be asked to add a 1st party Microsoft alias to their account before accessing Outlook.com. Whether it’s Outlook configuration, software errors, or any hosting-related challenge, our 24/7 technical experts can provide hands-on assistance. If getting any issues in Mac Outlook and seeking an effective and all-in-one solution, then try the Mac Outlook Recovery toolkit. It supports all Outlook Fix Blog the Mac Outlook files such as OLK14, OLK15, and OLM files. To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device.